Part-time Fulfillment Associate

4 days left

Location
Westport, CT - small office close to downtown Westport
Salary
$15/hour plus bonus
Posted
Aug 02, 2016
Closes
Oct 01, 2016
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Part Time

Fulfillment Associate for Communico Ltd.

Summary of Position

This part-time position is responsible for shipping and fulfillment for all Communico programs and orders, as well as daily maintenance of the shipping FedEx database and updates to our in-house contact management database. This position is responsible for managing inventory; maintaining fulfillment and common areas; weekly trash removal; and orderly, clean and safe storage of all materials. As part of our team, a strong internal service orientation is required. Four-five hours per day, five days per week; potential for additional hours as needed.

Organizational Context

  • Communico is a customer relationship training and consulting company that serves large and mid-sized organizations.Our focus is to help our clients differentiate themselves and grow their bottom line through the service they deliver.We help companies build a customer-and employee-focused culture that enables the whole organization to provide a consistently exceptional customer experience.

  • Communico currently has 7 regular employees and 25+ Independent Contractors across the US.

KEY ACCOUNTABILITIES

Shipping and Receiving

  • Order fulfillment/shipping/receiving

  • Quality control

  • Managing inventory

  • Copying, collating, binding, compiling materials

Administrative Duties

  • Maintain shipping database

  • Maintain shipping info in Act!

  • Willing to master our telephone-training method

  • Telephone reception - occasional backup

  • Assistance with direct mailings

  • Assistance with prospect folders

  • Facilitator certification certificates preparation

  • Weekly trash removal from common areas

  • Support to other team members as needed

QUALIFICATIONS AND COMPETENCIES

Qualifications

  • Excellent service orientation, internal and external

  • Organized and efficient with attention to detail

  • Strong individual contributor and willing team player

  • Professional discretion

  • Dependable work ethic

  • Consistently enthusiastic attitude

  • Self-motivated and pro-active

  • Flexible in the midst of shifting priorities

  • Willing to give and receive coaching and feedback

Competencies

  • Knowledge of MS Outlook, Word, PowerPoint and Excel

  • Ability to learn Act! and FedEx shipping programs

  • Ability to left 50 pounds

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