Inside Sales Representative

Sep 15, 2016
Oct 13, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

Beacon Roofing Supply, Inc. is one of the largest distributors of residential and non-residential roofing and complementary building products in North America. Beacon currently has 360 locations in 45 US states and 6 Canadian provinces and more than 4,000 employees. We are known throughout the building supply industry for having quality people, quality service and quality building products. Best Distributing Company a Beacon Roofing Supply, Inc. company is seeking an Inside Sales Representative. Beacon Roofing Supply is publicly traded on the NASDAQ stock market under the symbol BECN. In June of 2006, Beacon Roofing Supply was named to the NASDAQ Global Select Market. We are currently seeking an Inside Sales Representative in Danbury, CT. Drive sales through the effective use of up-selling, competitive pricing and superior customer service that meets each customer's unique set of delivery and installation requirements. Assist the Branch Manager in maintaining inventory levels via the purchasing and tracking of materials for resale. The Responsibilities Include: Handles incoming customer complaints in a prompt and courteous manner; owns the problem until resolved, including the direction of delivery and warehouse personnel. Provide excellent customer service using professional communication skills. Set and authorize delivery dates based on knowledge of the Company's production, delivery schedules and staffing levels. Maintain customer relations through phone goodwill to existing customers. Open and close the branch in the Branch Manager's and Assistant Branch Manager's absence. Negotiates price levels to maintain competitive position in the marketplace. Uses expert application, installation and product knowledge to up-sell the customer appropriately. Possesses ability to overcome objections or concerns of potential customers by utilizing technical expertise. Maintains and conveys all relevant competitive sales knowledge directly to the Branch Manager for dissemination to the Outside Sales Representatives. Contacts potential customers and "zero account' customers to initiate the sales process. Responsible for the balancing and processing of end of day sales reconciliation. Tracks and reports on stock levels using the Mincron computer system. Coordinates purchases of materials for re-sale through the Branch Manager to ensure duplicate orders are avoided. Responsible for the balancing and processing of end of day sales reconciliation. Ensures accurate computer transactions. Prepare and audit sales and margin reports for daily transactions. Make recommendations and work closely with Branch Manager to correct unacceptable margin levels. Attend all local and regional sales meetings as requested. Participates in all training exercises, including role-plays to enhance sale capabilities.