Change & Release Coordinators Local to Stamford, CT

Recruiter
360 IT Professionals Inc
Location
Stamford
Salary
Competitive
Posted
Sep 29, 2016
Closes
Oct 27, 2016
Industry
Service
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Role : Change & Release Coordinators -3 positionsLocation: Stamford, CT (Need Locals)Duration: 6+ monthsMode of Interview : In-PersonRelease Coordinator Level3• Identify and capture the full scope of releases that need to be managed• Co-ordinate deployment and implementation activities ensuring implementation and roll back plans are prepared and validated• Perform Post Implementation Reviews (PIR) for all changes, reviewing results from the work carried out and identifying areas of improvement for future implementations• Work with release owners to identify and resolve potential conflicts between releases• Work with project, release and application introduction managers to keep portfolio risks within enterprise tolerances• Facilitate and co-ordinate releases successfully into production• Support the Change & Release Manager with the change and release management discipline• Identify the requirements for key support resources including environments, release, service design, service transition or quality assurance.• Identify conflicts between projects and releases or variances to plan and work with individual project managers to ensure timely resolution of issues and action plans to recover slippage and/or prevent future re-occurrence• Responsible to secure approvals required to continue with production deployment.Release Coordinator Level4• Manage the forward schedule of releases (FSR) and related milestones working with senior stakeholders to resolve conflicts such as resourcing or environment• Responsible to secure approvals required to continue with production deployment.• Chair Weekly Release Control Board Meetings to track the release progress and manage risk and issues .• Monitor and enforcement of the established release management processes and policies• Work with project, release and application introduction managers to keep portfolio risks within enterprise tolerances• Identifying requirements for key support resources including environments, release, service design, service transition or quality assurance.• Comprehensive knowledge of Release Management and its role in the IT Development life cycle • Observe relevant procedures, guidelines and standards and put forward suggestions for their improvement.• Strong customer focus, providing excellent customer service• Experience of Release Processes involving both in-house and externally supported applications• Experience of creating and implementing detailed production implementation plans• Strong working knowledge of IT Operations and support organisations would be an advantage• Identify and implement process improvements as part of CSIChange Coordinator - Level3Experience of Change Processes involving both in-house and externally supported applicationsKnowledge of Change Management and their role in the IT Development life cycleEnsure change controls are accurate and completed in a timely manner according to Change Management standards and process guidelines.Proven track record of knowing what it takes to provide a consistently first class customer service internally and/or externallyAbility to build effective working relationships (Internally/Externally), establishing credibility amongst a wide and demanding client groupStrong working knowledge of IT Operations and support organisations would be an advantageAble to organise self and others including effective scheduling, prioritisation and time management skills, completing tasks to tight deadlines. Demonstrates a 'can do' attitudeComfortable taking ownership for own work, identifying the need for action (using initiative) whilst working effectively within a teamIntermediate working knowledge of Microsoft Office programs; Outlook, Word, Excel, PowerPointManage stakeholders Thanks & Regards,Shamsher Singh - Technical Recruiter360 IT Professionals Inc.42808 Christy Street, Suite 101, Fremont 94538P: Ext. 172Email Address : : & Release