Customer Service Representative - Tech Clients

Lionshare Marketing
Oct 08, 2016
Nov 05, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

The Job Window is currently looking for an entry level individual with a customer service background for our client's full time Customer Service Representative position dealing with tech clients. For this Customer Service Representative position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the "personal touch" that this company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition for their clients in the telecommunications, home entertainment, and consumer electronics industries.This Central area firm is the leader in the marketing industry and specializes in tailoring customer service to the character of the client and company culture. Representing the largest tech companies in North America, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This Customer Service Representative position is full-time and involves in-person interaction with customers.This firm's niche has been their ability to act as the liaison between major clients and their customers. Through their unique, relationship-oriented approach, they have been able to provide clients tremendous results and an increased market share.Our client prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry. Tasks:
Approach customers and understand how needs can be met by products and services offeredManage in-store servicesProvide exceptional customer service and consultation adviceFacilitate administrative tasks and customer schedulingAdditional tasks as requiredDue to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This Customer Service Representative opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.Benefits of the Customer Service Representative - Tech Clients Position:
Comprehensive Training by a National ManagerNational and International TravelOpportunity For Community and Charity InvolvementFlexible SchedulingNumerous Advancement Opportunities Qualifications for the Customer Service Representative - Tech Clients Position:
Experience in customer service and associated fieldsAbility to adapt to a variety of peopleWinning attitude and dedication to ensuring customer satisfactionPositive attitude and ability to work well within a team environmentCollege Degree preferredBackground in Retail or RestaurantLeadership skillsLocal to the office area