CSR Telemarketing/ Collections

Express Employment Professionals
Oct 09, 2016
Nov 06, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

Express Employment Professionals is looking for Call Services Representatives to join the team of a client located in Brookfield, CT! You will be responsible for securing billing payments from customers. Full time and part time shifts available. Day and evening shifts available. These are temp to perm positions once hired on by the client commissions will be available. Positions have great growth potential with a growing company. Responsibilities:Find and inform customers about unpaid accountsReceive and post payment to customer's accountAdvise and follow-up with customers on unpaid accountsInitiate repossession proceedings or disconnect serviceKeep records and status of customer's accountTake inbound calls from customer's who's services have been terminated and collect past due amountMake outbound calls to collect past due amounts Qualifications:Previous experience in billing, customer service, or other related fieldsCall center experience is not required but preferredAbility to build rapport with clientsExcellent written and verbal communication skillsAbility to prioritize and multitaskMust be comfortable in a high call volume environmentMust be comfortable having telemarketing and collections conversationsThis is a fast paced environment

Company Description:

We are one of the top staffing companies in the U.S. and Canada. 700+ franchises nationwide in the US & Canada. Staffing company looking to hire great people and place the right people in the right jobs. Every day, we help people find jobs and provide workforce solutions to businesses. We provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.