Customer Service Intern

BIC Corporation
Oct 18, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Shelton, CT

BIC products are known and appreciated all over the world for their quality, their affordability and ease of use. The ballpoint pen, the pocket lighter, the one-piece shaver are all part of the daily lives of millions of consumers. These products make BIC one of the best known international brands, present in 3.2 million retail outlets, in more than 160 countries. As we explore the tremendous opportunities ahead, we have a need for dedicated and dynamic employees to help build our team.

As part of the 10 week paid summer internship program, you will be given the opportunity to work as part of the Customer Service team with specific project responsibilities, access to mentors, planned social events, and on-the-job training. You will also have the opportunity to work on high impact projects that directly impact the business through strategic Customer Service activities.

You will work with experienced supervisors who will provide guidance and counsel along the way. You will have the opportunity to gain exposure to multiple departments, learn how to use and understand J.D. Edwards Software, and provide critical support during the back-to-school season.

During the summer, your experience will be further enriched through social and professional networking opportunities, including intern activities and interaction with senior leadership and cross-functional team members. Project work, along with recommendations, will be documented in a formal report and/or presentation that will be presented to senior leadership at the conclusion of the internship.

As a Customer Service Intern with BIC, you will assist in projects/tasks relevant to the development and execution of Customer Service core competencies and strategies. This may include being involved with the Customer Service, Sales, and Supply teams.

Specific projects/tasks may include but are not limited to:

* Learn and gain a solid understanding J.D. Edwards Software

* Understand key stakeholder relationships

* Supporting daily order processing

* Gain exposure to complex supply related challenges

* Support Customer Service, Sales, and Supply teams during Back-to-School season

* Review internship program as a whole and provide feedback in a formal presentation at end of the program

* Participate in Intern events and activities

* Participate in IT system special projects as needed


To qualify for our summer internship program, the following guidelines must be met:

* Must have completed at least two years of undergraduate school or graduation date must be within the last six months

* A minimum cumulative GPA of 3.0

* Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook

* Ability to multi-task and manage several projects simultaneously

* Self-motivated and able to work independently and in team environments

* Effective communication and interpersonal skills (both written and verbal)

* Effective problem solving skills

* Excellent organizational and time management skills

* Exceptional customer service and follow up skills

* Results Driven

* Involvement in extracurricular activities

Note: Your application for this position does not guarantee an offer. The skills and experience required for this job will determine the success of your application. Candidates must pass a drug-screen and background check prior to employement

How to Apply

To apply and be considered for this position, please send a cover letter and current resume, along with Job Requisition Number (I-16-01) to Katelyn Fletcher at . Please note that in order to qualify for our internships, you must be eligible to work full time within the United States without sponsorship.

BIC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Drug-Free Workplace.