The main function of the Laboratory Outreach support personnel is to represent the hospital to the public in an efficient, caring manner. Register patients or drop-off samples into the hospital computer system by obtaining demographic and insurance information and ordering laboratory procedures. Obtain blood samples from patients. Daily duties will vary and include reception, registration, order entry, phlebotomy, physicians' office communication and problem solving. Staff working within the hospital will additionally perform both STAT and routine in-patient phlebotomy. Must be open-minded and flexible in order to assist in the efficient operation of the draw stations and their needs.
High School Diploma or GED is required; college or technical school courses are preferred.
Two years experience in phlebotomy. Computer keyboarding and interpersonal skills required.
Data entry should be performed with a minimum numbers of errors and the importance of verifying patient data must be emphasized. Working with patients directly; therefore a great deal of emphasIs is placed on interpersonal skills. Phlebotomy skills require manual dexterity with excellent fine motor skills.
Long periods of typing and data entry. Intense concentration with computers involving data entry. Phlebotomy may require extended periods of standing bent over patients, walking throughout the hospital carrying a basket and using the stairs. The use of fitted masks and Isolation technique may be required.
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