Custodial Manager - Bilingual (English/Spanish)

UGL Unicco
Oct 06, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Company Overview

A leader in Facilities Services with 65 years of experience. C&W Services is one of the largest facility services companies in the USA & Canada with a 65-year history of helping clients drive down operating expenses, increase facility efficiency and up-time, enable strategic business decisions and create positive experiences for the people who work, shop, learn, live and play in the facilities we maintain. We're building the best team in the industry - our people are the heart and vitality of C&W Services. In joining C&W Services, you're joining a firm with a rich history, blue-chip client list, and the backing of sister company Cushman & Wakefield, one of the world's largest property advisory firms and the reason for our success is simple: talented people. Visit our website at .

Job Duties and Responsibilities

The Custodial Manager is responsible for the supervision, inspection, and control of all custodial and related services of a large campus style environment including supervision of 23 Full time and 24 Part time Union custodians. Specific responsibilities for the custodial manager will be determined by client expectations and at the discretion of the Account Manager.


* Properly allocate work responsibilities among subordinates. Counsels, coaches, and supervises all custodial employees. Custodial employees include all full time and part time staff.

* Knowledge of contract requirements and creation of schedules to maintain properly skilled staffing levels to satisfy those schedules.

* Approves vacation time, overtime and timecards.

* Ability to train custodians on work-related equipment.

* Conducts cost versus effectiveness tests for new products ordered.

* Issue reports and summaries as required.

* Performs daily audits for cleanliness and maintenance items.


* Counsel and coordinate with customer management representatives on all matters relating to services performed.

* Resolves clients' concerns, conducts follow-up calls and makes onsite visit inspections for satisfactory job performance.

* Meet periodically with subordinates to review status of various elements of facility services and to institute corrective measures for any deficiencies found.

* Ensures all equipment in proper working condition including carts, steam cleaners, etc.

* Orders replacement items through purchasing, and works with vendors regarding repairs to existing equipment.

* Perform any additional duties on an "as required" basis where such duties are within the scope of contractual responsibilities.

REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience):

* Strong organizational and planning skills, responsiveness, attention to detail and excellent follow-through.

* Ability to work effectively under pressure and manage multiple priorities.

* Demonstrate excellent customer service skills and experience working closely with contractors, vendors, suppliers.

* Minimum of 2-3 years of recent experience in working supervision of custodial and related employees performing cleaning functions in major facilities.

* Must have general hands-on knowledge of both routine nightly and daytime facility cleaning and related services.

* Must possess adequate knowledge of technical skills and techniques required by this contract, and will be able to recognize circumstances under which cleaning techniques may be hazardous to the facility or personnel.

* GXP experience is preferred

* High School education or equivalent.

* Should be proficient in using Microsoft Office products.

* Must be able to speak, read and write in both English and Spanish.

Work Schedule: 10 am - 7 pm Monday - Friday

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.