Customer Service Account Coordinator

Oct 09, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Kforce has a client that is searching for a Customer Service Account Coordinator in Fairfield, CT. The company offers 401K with employer match and health benefits. This is a convenient Fairfield location near I-95 and Metro North. There is significant opportunity for growth within this position. The client is seeking highly driven individuals.Roles and Responsibilities:

* Primary liaison of critical information between customers, marketing, operations, and sales team to ensure a smooth customer experience at a growing consumer products company

* The candidate will be in constant communication via phone, email, and CRM on a daily basis, but seldom from consumers; rather distributors, retailers, and sales team

* Learn and utilize the popular customer support software

* Coordinating in stock dates and backordered product with supply chain

* Processing return authorizations and sales orders

* Learning a broad line of products across multiple brands and industries

* Supporting field sales reps with reports, customer trends, and sales history

* Handling web portal relationships with companies such as Amazon, Home Depot and Staples

* Approved overtime is available and expected; need a willingness to work approximately 45 - 50 hours per week; overtime is compensated at time and a half

* Need an enthusiastic, ambitious, energetic individual eager to launch their career at a growing company

* Able to gather experience in many different departments to further groom one's interests

* Strong communication skills and articulate, outgoing personality a must

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours*Minimum Compensation:*0.00*Maximum Compensation:*0.00 e3f84e040d0c4615b270047f8dcac51d