Business Development Manager (NE Region)

Acro Service Corp
Oct 16, 2016
Oct 26, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

Come grow your career with us! We are seeking an Business Development Manager (BDM) to join our growing team in the North East Region / New England area (working from home). This is your opportunity to work with a company that received recognition as one of the "101 Best & Brightest Companies to Work For" for the past 3 years. We offer a dynamic and exciting work environment, generous benefits and the opportunity to grow and excel in your career! This is a direct hire, full time, salaried, exempt position. Reporting to the Director of Sales, the BDM is expected to close brand new sales. The BDM maintains and nurtures relationships with customer representatives and temporary employees, works closely with the recruiting team; resolving any candidate flow and service delivery issues, including but not limited to quantity and quality. Division: Professional/TechnicalReports To: Director of Sales OperationsCompensation: Salary ($65,000-$75,000 base - DOE) + Commission SUMMARYSell company offered services to existing and new accounts.Develop and nurture relationships with new accounts; develop leads in all sectorsMaintain and nurture relationships with existing accountsTo raise the level of customer and consultant satisfaction with Acro, while reducing consultant turnover DUTIES & RESPONSIBILITIESCall on new prospective users within new and/or current accounts to convince them of the benefits of using Acro's services. Facilitate the creation of Acro's marketing collateral and proposals to prospective clients. Quote prices and persuade customers to increase billing rates where appropriate. Contact current customers on a regular basis to acquire an accurate understanding of their expectations from Acro and communicate those expectations to the appropriate Acro team member.Facilitate the strengthening of Acro's current relationships with customers as part of the Account Service Team by delivering outstanding customer service, visitation, entertainment, and other appropriate methods. Take action to ensure that Acro, as a team, exceeds customer expectations.Troubleshoot customer service issues and follow up in a timely manner. Assist in resolving consultant service issues and also assist in facilitating performance evaluations, wage increases, etc.Assist in selling the services of other Acro divisions including the sale of outsourcing and consulting projects.Document all sales activities in the appropriate database and submit required reports to Acro management. Participate in the development of the annual business and goal planning process.Work on special projects (i.e.: job fairs, internal teams, etc.). Work closely with other departments and as a team member when required.Adhere to company policies and procedures.Other duties as assigned. REQUIRED QUALIFICATIONS EducationBachelor's degree, or additional years of experience may serve in place of a bachelors Experience A minimum of 5 years of staffing industry sales experience.We require at least 3 of those 5 years be IT/Technical staffing sales. SkillsDemonstrated Proficiency in the use of Microsoft Office (including Word, Excel & Outlook)Ability to effectively develop good relationshipsAbility to respond effectively to employees, clients and colleagues with excellent customer service skills to produce positive outcomesExcellent written and verbal communication skills.Ability to remain confidential in all phases of the hiring process and throughout the duration of work assignments and maintain a professional appearance and attitude.Ability to create reports for client review, multi-tasking and exceptional communication skills to any level of employee within the client or associate vendor network. Negotiations skills are an important aspect of this position. DESIRED QUALIFICATIONS Education MBA ExperienceAdditional experience in the staffing industry (Recruiter, Operations, Staffing Specialist)Additional experience in IT & Engineering staffing SkillsSuperior skills in Microsoft Office products (Excel, PowerPoint, Word, etc,) Physical DemandsFrequently sits, walks, stands, and drivesMay be required to occasionally lift up to 50 pounds (box of copier paper) Work EnvironmentOffice setting. The noise level in the work area is usually moderateWhile performing the duties of this job, the employee may be exposed to outside weather conditions Acro values diversity in our workforce and is an Affirmative Action, Equal Opportunity Employer. Acro is also committed to hiring veterans and offers sponsorship opportunities.

Company Description:

Acro Service Corporation began in 1982 as a privately-held staffing firm servicing clients in the Detroit, Michigan area. Since then, Acro has developed into a national-level player in workforce management solutions including staff augmentation services and managed service staffing program services in Information Technology (IT), light industrial, technical, finance, engineering, design, manufacturing, administrative and other labor categories. Last year, Acro was honored to be recognized for three consecutive years (2014, 2015 and 2016) as one of the 101 Best & Brightest Companies to Work for in Metro Detroit & Nationally! We have also been recognized as one of the top MSP programs in the country!

Acro has multiple offices across the U.S., with its global headquarters located in Michigan, as well as international offices in Canada, Europe and India. Acro is conservatively managed, has achieved a flawless 35-year record of profitability and growth. Acro attributes its growth to its focus on customer service and to a large extent our growth has been the result of customer referrals and the expansion of services to establish clients based on the excellence of the services we provide.