Client Service Alignment Specialist

Oct 17, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Responsible for researching the companies clients to understand the clients business strategy and programs and developing a plan to align with the companies capabilities against these business objectives. Communicating and vetting plan with the companies account team and leadership before delivering it to account team for client presentation. Results are measured through feedback from account team and ultimately client retention.

Skills & Responsibilities:
• Great verbal & written communications
• Fluent understanding and articulating business imperatives and strategic initiatives of publicly listed or private companies
• Good at synthesizing and organizing information into meaningful content, separating noise, and aligning companies capabilities against them
• Strong communication skills and initiative - will be leading internal calls with account team, as needed (primarily service executives) to coach them on research findings; and to validate information, ask probing questions to ensure findings support alignment of client's mission critical priorities and companies offerings
• Strong presentation skills in powerpoint
• Strong communication skills and confidence in presenting and interacting with account executives and client service leaders
• Proactive; self-initiated/driven, strong organizational skills, ability to prioritize multiple items
• Bachelors degree required, market research and consulting experience a plus
• High level of attention to detail.
• Team player with a positive attitude.
• Bias for action, completion and driving business impact
• Individuals with work experience in companies/ IT environment strongly preferred

Company Description:

TalentBurst is an award winning IT, Accounting & Finance staffing firm headquartered in Boston with offices in San Francisco, Miami, Milwaukee, Toronto, Bangalore, and Gurgaon. Our clients include the leading social media, technology, banks, utilities, pharmaceutical, and biotech companies.

We work with 75 of the Fortune 500 companies. Our recruiting team is one of the most successful in the industry and has a strong reputation for treating our employees well and helping you find your next dream project.


At TalentBurst, one of our founding principles has been to provide our employees with the best benefits available. Benefits we have available include:

• Health, Dental, and Vision Plan

• 401(k) Plan

• Life Insurance

• Immigration assistance

• Credit Union Membership

• Direct Deposit

• Vacation pay (only for FTEs)